Términos del servicio
HUMO BARRILES USA: TERMS OF SERVICE
Effective date: 9/11/2026
1. Who we are
HUMOBARRILESUSA.COM (the “Site”) is operated by Humo World LLC, a Florida limited liability company doing business as Humo Barriles USA (“Humo Barriles USA,” “we,” “us,” or “our”), located at 9612 NE 2nd Ave, Miami Shores, FL 33138. Our store is hosted on Shopify. All purchases on the Site are made directly with Humo Barriles USA, not with Shopify.
These Terms of Service (“Terms”) apply to your use of the Site and to every order you place with us. By using the Site or placing an order, you agree to these Terms and to the policies they reference: our Privacy Policy, Refund & Return Policy, Shipping Policy, Pre-Order & Made-to-Order Policy, Limited Warranty, and Safety & Product Use Policy. If there is a conflict, the more specific policy controls for its subject.
2. Eligibility
You must be at least 18 years old, or the age of majority where you live, to place an order.
3. Product information
We work to describe and photograph our products accurately. Because our smokers and barrels are fabricated from steel and finished by hand, minor cosmetic variations in color, welds, and finish can occur. These variations do not affect performance and are not defects.
Dimensions, weights, and capacities are approximate unless stated otherwise. A product that does not reasonably match its description is covered by our Refund & Return Policy.
4. Product availability status
Each product page shows one of the following statuses:
- IN STOCK: Available in our U.S. warehouse and ready to ship within the processing time shown.
- PRE-ORDER: Not yet available to ship. Expected to ship on or around the estimated date shown on the product page.
- MADE TO ORDER: Built or prepared after you order. Ships after the lead time shown on the product page.
The status, estimated dispatch date or lead time, and price shown when you place your order are part of your order and are repeated in your order confirmation. Pre-order and made-to-order purchases are also governed by our Pre-Order & Made-to-Order Policy.
5. Pricing
Prices are shown in U.S. dollars. Taxes, shipping, and any applicable fees are calculated and shown at checkout before you pay. The price that applies is the price displayed when you place your order. We may change prices at any time, but changes do not affect orders we have already accepted.
If a product is listed at an obviously incorrect price or with incorrect information because of a typographical or system error, we may cancel the affected order. If we do, we will notify you and refund the full amount you paid.
6. Orders and acceptance
Your order is an offer to buy. We accept your order when we send a shipping confirmation or, for pre-order and made-to-order items, when we send an order confirmation that states the product status and estimated dispatch date.
We may decline or cancel an order for legitimate reasons, such as suspected fraud, inability to verify payment, a shipping address we cannot serve, product unavailability, or a pricing error. If we cancel an order for any reason, we will refund all amounts you paid for the canceled items.
7. Payment
We accept the payment methods shown at checkout. Payments are processed by Shopify Payments or another provider shown at checkout. We do not store your full card number.
For certain pre-order or made-to-order items, we may collect a deposit at checkout and charge the remaining balance to the same payment method before shipping. When that applies, the product page and checkout show the deposit amount, the balance, and when the balance will be charged. Our Pre-Order & Made-to-Order Policy explains this in detail.
8. Shipping, returns, and warranty
Shipping is governed by our Shipping Policy. Cancellations, returns, and refunds are governed by our Refund & Return Policy and, for pre-order and made-to-order items, our Pre-Order & Made-to-Order Policy. Product coverage is described in our Limited Warranty.
Nothing in these Terms limits any right you have under applicable law, including federal rules on delayed shipments.
9. Safe use
Our products produce fire, smoke, and very high temperatures. You agree to assemble, use, and maintain them according to the instructions provided and our Safety & Product Use Policy.
10. Customer resolution: please contact us first
If something is wrong with your order, contact us first. We can usually resolve problems faster than a bank dispute can. Email support@humobarrilesusa.com or call +1 (786) 350-9174, Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern Time, and include:
- Your order number.
- A description of the problem.
- Photos or video when the issue involves damage, missing parts, or a defect.
We will acknowledge your message within 5 business days and work with you toward a repair, replacement, refund, or other solution under our policies and applicable law. This request does not limit any right you have to dispute a charge with your bank or card issuer.
If a dispute is opened, we will provide the card issuer with relevant order records, including the product listing, your order confirmation, shipping and delivery records, and our communications with you.
11. Intellectual property
The Humo Barriles name and logo, and the Site's text, photographs, videos, and designs, belong to us or our licensors and are protected by law. You may not copy, reproduce, or use them commercially without our written permission.
12. Reviews and user content
If you submit a review, photo, or other content, you confirm that it is truthful, reflects your own experience, and that you have the right to share it. You give us a non-exclusive, royalty-free license to display and share that content in connection with our business.
We do not edit reviews to change their meaning and do not remove reviews because they are negative. We may remove content that is unlawful, offensive, off-topic, or contains personal information.
13. Prohibited use
You may not use the Site to commit fraud; interfere with its security or operation; scrape it with automated tools without permission; place orders using another person's payment information without authorization; or violate any law.
14. Disclaimer
Except for the express Limited Warranty we provide and any warranty that cannot be excluded by law, the Site and its content are provided “as available.” This section does not limit any implied warranty that applies to products you buy from us.
15. Limitation of liability
To the fullest extent permitted by law, our total liability for any claim related to an order will not exceed the amount you paid for that order, and we are not liable for indirect, incidental, or consequential damages.
This limitation does not apply to liability for death or personal injury caused by our negligence or by a product defect, to fraud, or to any liability that cannot be limited under applicable law. Some states do not allow these limitations, so they may not apply to you.
16. Indemnification
To the extent permitted by law, you agree to indemnify us against third-party claims arising from your misuse of the Site or your violation of these Terms. This does not apply to claims caused by our own negligence or by a product defect.
17. Governing law
These Terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law rules. This choice does not deprive you of protections provided by the consumer protection laws of the state where you live.
18. Severability and changes
If any part of these Terms is found unenforceable, the rest remains in effect. We may update these Terms by posting a new version with a new effective date. The version in effect when you placed your order applies to that order.
19. Contact
Humo World LLC d/b/a Humo Barriles USA
9612 NE 2nd Ave, Miami Shores, FL 33138
Instagram: @humobarrilesusa